SCRAPZILLA® CAR BREAKER · CUSTOMER INFORMATION
PRIVACY POLICY.
Your details matter. Here’s how we use the information you share when asking about car parts, selling a vehicle or contacting our Bilston team.
Clear and straightforward
YOUR DETAILS. HANDLED WITH CARE.
We only ask for information relevant to helping with parts, vehicle enquiries and running our business. Below, we explain what may happen to that information in everyday language.
Who we are
Scrapzilla Breaker Limited, trading as SCRAPZILLA® CAR BREAKER, is responsible for the customer information described on this page.
Business address: 7b Withy Road, Bilston, Wolverhampton, WV14 0RX.
Company No: 17201448.
info@scrapzillabreaker.com · 01902 354712
What information we receive
When you enquire or buy or sell, we may receive your name, contact details, vehicle registration and model, part details, photos, messages and relevant collection or delivery information.
For transactions, this may also include agreed prices, payment references and records needed to complete the sale. Our website and hosting provider may collect basic technical or security data such as IP addresses.
How we get it
Usually, you give us information through an enquiry form, email, telephone call or in-person conversation. We may also receive the details needed to deal with an order or enquiry through a marketplace such as eBay.
Our website may generate technical information when you visit it. Please avoid sending unrelated sensitive details or card numbers by email.
Why we use it
We use information to answer parts enquiries, discuss buying vehicles, manage orders, arrange collection or delivery, keep required business records and protect our website.
Depending on the situation, we rely on steps before a contract, performing a contract, legal obligations, or our legitimate interests in running a secure and responsive business. We use consent where required, such as for optional marketing or non-essential cookies.
Who may receive it
Information may be shared where necessary with website hosting, email and form providers, delivery or collection partners, payment or marketplace services, professional advisers, or public authorities where required by law.
We do not sell customer contact details to advertisers. Third-party platforms such as eBay and social networks also have their own privacy policies.
Cookies & website data
Our website may use essential cookies for functions such as security and remembering preferences. Optional analytics, advertising or embedded-content features may use other technologies if enabled.
Where consent is required for non-essential cookies, we must obtain it before using them. You can also manage cookies through your browser. Specific cookies and consent controls should reflect the live website setup.
Keeping information safe
We limit access to information and use reasonable measures to protect it. We keep details only as long as needed for enquiries, transactions, legal obligations or resolving problems.
General enquiries may be deleted when no longer needed; transaction, tax and vehicle-related records may be kept longer as required. No online system is completely risk-free.
Other services & transfers
Links to eBay, Google or social media open services with their own privacy practices. Some technology providers may process information outside the UK.
Where a restricted international data transfer occurs, suitable legal safeguards must be used. You can contact us if you want more information about relevant transfers.
Your information. Your choice.
YOUR DATA RIGHTS.
You can ask questions about the personal details we hold and how they are used.
Depending on the circumstances, data protection law may give you rights to:
- Ask for a copy of your information
- Correct inaccurate details
- Request deletion in certain cases
- Ask us to restrict certain uses
- Object to processing based on legitimate interests
- Object to direct marketing at any time
- Receive or transfer certain information
- Withdraw consent where we rely on it
These rights depend on the circumstances and legal exceptions. To make a request, email info@scrapzillabreaker.com. We may ask for reasonable identity verification before sharing information.
Questions or complaints
If you have any questions or concerns about how we handle your personal information, please contact us at info@scrapzillabreaker.com. We’ll review your concerns and respond as clearly as possible.
Updates to this page
We may update this policy when our services, website tools or legal obligations change. The date at the top shows the latest version. If there is an important change to how your data is used, we'll provide appropriate information.
NEED TO CONTACT US?
For privacy enquiries, data requests or general questions, speak to our Bilston team.